You’ve found us, so what’s next? Bringing an IT managed service provider onboard is not an undertaking to be taken lightly. IT professionals must, as part of their job duties, be entrusted with high level access, credentials, and control over systems critical to your business operations.
We make it easy to build that trust in so many ways:
1Our first step with prospective new clients is to have at least one free on-site IT and Security Checkup to start putting faces to AccuNet where we review what you currently have, what your current pain points are, and what your vision for your business is.
2Once we have built out a complete proposal for you, we follow up to discuss everything. Our model is as flexible and a la carte as possible. We understand no two companies are the same and will have different needs, so we can adjust our services and offerings to fit those needs, adding and taking away to fully customize the solution to your needs, budgets, industry compliance requirements, and more.
3When you decide to bring us onboard, we make the transition as seamless and painless as possible. If you are moving from another IT managed service provider, we collaborate with them to gather as much information as we can to avoid disrupting your staff. If we’re your first managed service provider and there are extensive onboarding projects to get you to a solid starting point, we map those out to avoid overwhelming you and keep your business running smoothly while changes and enhancements are made.
4After you start working with us, you’ll start to appreciate our philosophy toward our clients. We’re a small local business in Westerville, Ohio and our passion is serving other small to mid-size local businesses. Most of what we do can be performed remotely but in the event we need to come on-site we like to be able to be at your location within one hour or less. We also work with clients much further away and some that only use us for remote support. We’re flexible in that regard and want to be able to support our clients how they want to be supported.
5You’ll have the combination of an entire team of IT professionals to support you and provide assistance and the personal touch of a primary point of contact who knows you and your business best.
If you’re reading this right now, chances are you went looking for us because IT just isn’t your thing. We completely understand – you started your business because it is something you are passionate about and something you are good at. We started AccuNet because IT is something we’re passionate about and something we’re good at. Schedule your free IT and Security Checkup with us and we can have a visit and a discussion to determine if our managed IT services offerings are a good fit for your organization.