Microsoft has re-imagined and re-engineered how organizations construct and deploy business software to maximize operational efficiency. Microsoft Dynamics 365 unifies CRM and ERP capabilities, delivering purpose-built solutions that help workers master their specific roles, whether it’s Sales, Customer Service, Field Service, Operations, Marketing, Project Service Automation or Financials.
Remember how we used to talk about eliminating data silos? Dynamics 365 goes way beyond that to eliminating those “process” silos workers navigate between sales, marketing, service, finance and productivity solutions. Dynamics 365’s one common data model provides native connections between productivity solutions like Office 365, CRM and Finance solutions. An expanded marketplace for native 3rd party apps, as well as a simplified platform for creating custom applications gives you the power to tailor Dynamics 365 to your unique operation.
What are the options for licensing Dynamics 365?
Dynamics 365 offers organizations, large and small, simple yet flexible licensing options. Everyday users only need to be licensed for the specific tools they use. Affordable options for light users enable more staff members to engage in mission critical internal and customer facing processes.
Customers can choose between single role-based Apps like Sales or Financials, or opt for Plans that include Customer Service, Finance and Operations. Dynamics 365 is designed to let organizations easily mix and match the functionality they need and even extend it using simple Microsoft tools and the Dynamics 365 Common Data Model.
I’m already using Microsoft Dynamics CRM. How do we take advantage of Dynamics 365?
Current Dynamics users can continue using and licensing Dynamics as they do now. Upon renewal, existing customers qualify for special transition pricing that will allow them to take advantage of the new platform. We’d be happy to help guide you through your options.