Your business is unique and that is why it’s best you hire tech support that understands dental office IT issues – and can keep you up and running.
There are a few common dental office IT issues and knowing how to solve them can reduce downtime and let you practice worry-free. Here are a few things to know.
You lost a file
Don’t worry! Work is often not “lost forever” and can be recovered. Many systems have auto-recovery features like Microsoft and enabling them and then using them can help save you in a moment of panic. This can help you if you forgot to save something or if you accidentally deleted something.
And we generally can help you set up backup systems as well, creating another layer of protection – and peace of mind.
WiFi issues
Staying connected currently is key, and no one wants their WiFi to go down. Don’t fear! A good IT support person can make sure your system is not only stable but secure – meaning you can work quickly and safely and securely! Consequently, we can also make sure your systems are running optimally – slow computer systems are frustrating to your workers and your patients.
Logins and passwords
If you are having issues logging in, or with passwords, a good IT team can help. We can troubleshoot with you and make sure you have current passwords and user rights.
Viruses and Malware
While you might not think your office will be hit with malware attack, it happens and trust us, no one wants to deal with it. A good tech support company will help you mitigate these types of attacks and set up a plan in case one happens.
With HIPAA considerations and the data some dental practices maintain on-site, ransomware attacks are a major consideration. Many of our dental clients were affected by the Change Healthcare cyberattack that happened in February 2024.
AccuNet Inc.
If you are a dentist and are seeking expert guidance for your dental office IT issues, we can help. Contact us today!
